Who is responsible for your information?
This website and its editorial service are published under the name Belfast Finder. Belfast Finder is responsible for the personal information received through the site and its editorial contact address.
Email: [email protected]
Post: Belfast Finder, Donegall Square North, Belfast, BT1 5GS, Northern Ireland.
Information we handle
When you email us, we receive your email address and any name, message, attachment or other details you choose to include. We use the information in your message to understand and respond to it. If you send a correction or local update, we may use the relevant information to review and amend a guide.
When you visit the website, the website host and security services may process technical information needed to deliver pages and protect the site. This can include your IP address, browser or device information, the page requested, the time of the request and security logs.
Please do not send sensitive personal information unless it is necessary to explain your enquiry. Belfast Finder is a local guide, not a booking, account or payment service.
Why we use information
We use contact details and message content to reply to enquiries, consider correction requests and keep the site accurate. Our lawful basis is our legitimate interest in responding to correspondence and maintaining useful local information. We use technical information where needed to deliver, secure and troubleshoot the website, relying on our legitimate interest in operating a safe and reliable site.
We do not sell personal information or use messages sent to the editorial address to build a marketing list.
Service providers and other disclosures
The website host, email provider and security services may process information on our behalf so they can deliver and protect the site. We limit access to what is needed for those services. We may also disclose information where required by law or where necessary to protect people, the website or our legal rights.
We do not sell your personal information. Some service providers may store or process information in other countries. Where an international transfer takes place, applicable data-protection safeguards must be used. You can contact us for further information about a particular transfer.
How long we keep information
We keep email correspondence for as long as it is needed to answer the enquiry and maintain a reasonable record of the exchange. We then delete it when it is no longer needed, unless it must be retained to establish, exercise or defend a legal claim or comply with a legal obligation.
Technical and security logs are kept only for the period needed to maintain site security, investigate faults or address misuse, after which they are deleted or overwritten through the relevant service.
Your rights
Depending on the circumstances, you may have the right to ask for a copy of personal information we hold about you, correct inaccurate information, request deletion or restriction, object to processing, or request transfer of information you provided. Where we rely on consent, you may withdraw it. Some rights depend on the lawful basis and may not apply in every situation.
To make a request, email [email protected]. We may ask for information needed to confirm your identity. We will acknowledge a data-protection complaint within 30 days and handle it without undue delay.
You can also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint.
Changes to this notice
If the way Belfast Finder uses personal information changes, we will update this page and change the date at the top.